Uptime-as-a-Service

We strongly believe that Uptime-as-a-Service is the future of hosting. An ever-growing number of customers join us in that belief. KMDA, the umbrella organization of the Antwerp Zoo and Planckendael, and Antum, a start-up from Mechelen, recently testified about their choice for Uptime-as-a-Service.

Customer cases of KMDA & Antum

KMDA chose Uptime-as-a-Service because of their complex and demanding ICT-environment. It entails all facets of a standard office environment and a number of important commercial areas like ticketing for example. That is why high performance and guaranteed uptime are a must. Read the entire case.

Antum required guaranteed uptime, scalability, GDRP compliance and has high security demands. Makes sense when you launch an online tool that has to guarantee maximum privacy to its users. That is how the start-up from Mechelen ended up at Uptime-as-a-Service. Read the entire case.

What can you expect from Uptime-as-a-Service?

Uptime-as-a-Service is our version of managed hosting. Or IaaS Plus if you will. You outsource your hosting to our experts and in exchange, we give you the guarantee of maximum uptime. Then we take care of every element of your hosting: infrastructure, management, maintenance, security, privacy, monitoring, etc. That means:

  1. Hard uptime-guarantees

We sit down with you and discuss together what uptime you really need – definitively check our blogpost about the myth of 100% uptime – and we will make sure you really get that uptime.

  1. Robust infrastructure

We make sure we have the latest hardware and that we set up everything redundantly. Power, networking, computing power, storage, security, etc. are all part of it. That way we can avoid every single point of failure when it comes to hardware.

  1. Quality security

Nucleus has an ISO 27001-certificate for data protection. So we take security very seriously. Together we see what level of security you really need and we take care of the setup and monitoring.

  1. Automatic scalability

To achieve maximum uptime, your infrastructure needs to be (automatically) scalable. That is the only way to accommodate (un)expected spikes in visitor numbers. At the same time scalability is an important factor for dealing efficiently with your infrastructure. After all, we can upscale and downscale very quickly.

  1. Decent backups & disaster recovery

You strive for maximum uptime, but what happens when, for whatever reason, things do go wrong? When using Uptime-as-a-Service you have good backups and discovery recovery options at your disposal.

  1. Permanent advice

Not a single company is the same and no project is identical. That is why we look for a solution that perfectly matches your specific situation. Advice is part of that: Not just before, but also during and after every project. Not only about hardware, but your applications as well. That is where our extensive expertise in DevOps comes into play.

  1. Fast support

When you have a question or a problem, you want to be able to pick up the phone or send an email and get an answer right away from someone who knows what they are talking about. That means fast, qualitative and especially local support.

  1. GDPR compliant

As an organization you must be able to show what data you collect, how you use this data and how you secure it. We are ready for GDPR and we host all our data in Belgian datacentres.

These 8 elements combined create Uptime-as-a-Service. And peace of mind for the customers that use it.

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