How can I increase the java heap size?

To increase the Nucleus Online Backup client’s java heap size the following files should be modified: – Windows: *${AhsayOBM-Install-Home}config.ini *${AhsayOBM-Install-Home}binRunOBC.bat – Linux: *${AhsayOBM-Install-Home}/config.ini *${AhsayOBM-Install-Home}/bin/ […]

MSSQL Backup failes because of Simple Recovery Mode

When a MS SQL database back-up is executed, it could throw the following error message: [Microsoft][ODBC SQL Server Driver][SQL Server]The statement BACKUP LOG is […]

Job Status: Backup not yet finished

With the backup report, a message at the job status could read “Backup not yet finished” – even though the backup completed without any […]

Cannot run Volume Shadow Copy

This message can occur when the file shwcpy2k332.dll was either damaged or removed. This can sometimes happen when an anti-virus software considers this file […]


The message suggests that the “Transactional Logging” mode has not been enabled on the Domino server. To resolve the issue, you need to enable […]

Exchange: CExBackup::backupService:HrESEBackupSetup: Error Number 0xc7ff1004

The error message is caused by Microsoft Exchange, for which Microsoft has several solutions. Please see KB935634 for more information.

Please use a 32 bit JVM to backup Domino Server or Lotus Notes

This message occurs on 64-bit systems, where the Lotus Domino Back-up can only run on 32bit systems. This is only applicable to Nucleus Business […]

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