How to create backupsets through the webinterface

For starters you have to log on to the Nucleus Online Backup webinterface. Subsequently you choose for “Backupset”. Through this page you can configure […]

How to create backupsets through the webinterface

For starters you have to log on to the Nucleus Online Backup webinterface. Subsequently you choose for “Backupset”. Through this page you can configure […]

Trial account doesn’t work anymore

A trial account for our Online Backup services is active for 30 days. During these 30 days, you receive 1GB worth of backup-space, including […]

Change password

You can change the password for the Nucleus Online Backup account through the Online Backup Manager software. Start the software, and go to “User […]

Scheduled back-up task not executed: troubleshooting guidelines

1) State of the machine Please verify if the affected machine is not switched off, hibernated or in standby mode when the scheduled backup […]

Reinstall online backup manager

You can reinstall the Backup Manager, without problems. You start by removing the current version of the software, via start > All Program’s > […]

Reinstall online backup manager (advanced)

You can reinstall the Backup Manager, without problems. Uninstall You start by removing the current version of the software, via start > All Program’s […]

Automatic update doesn’t work

It is possible the Backup Update Agent isn’t running anymore. This service is responsible for automatically updating the software. If this service isn’t running […]

Starting automatic updates

A check for new software will occur every night at 1AM. If a new version is found, it is downloaded and installed automatically, without […]

Lost password

Through the Web Interface of our Online Backup, you can use the “Forgot your password?” link to recover your password. This will be sent […]

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