Altering the FTP password can be done easily via our controlpanel.
You log in (https://controlpanel.nucleus.be) with your username & password. Then you click in the menu on your left side, on “domain names” and continue to click on the domain for which you want to alter the FTP password.
In the overview of the domain, you will find a button labelled “FTP password” on the bottom. If you click through, you can edit the password used to log in to your FTP server.
Any changes made here will take effect after 10 minutes.