Topics in this eBook
IaaS, PaaS, SaaS and UaaS
What’s the difference between Infrastructure-as-a-Service, Platform-as-a-Service, Software-as-a-Service and Uptime-as-a-Service?
A step-by-step plan
A step-by-step plan for more uptime
KMDA chooses Uptime-as-a-Service
The Royal Society for Zoology of Antwerp VZW – in short: KMDA – is the umbrella organisation for Antwerp ZOO, Planckendael, the Serpentarium in Blankenberge, nature reserve De Zegge in Geel and the Queen Elisabeth hall. Besides this, KMDA is involved in scientific research and nature projects. For KMDA maximal uptime and a high level of performance are a must.
The challenge: maximal uptime and optimal performance
KMDA has many websites, internal platforms and cashier and ticketing systems. It is a complex and demanding ICT department. To manage this all, KMDA employs four people in ICT. “We realise that is not a large team”, says Kristof Van Bouwel ICT Manager for KMDA. “That is why we look for trustworthy partners we can rely on. We have all facets of a normal office environment and also the typical commercial aspects. Because of the different domains we work in, high performance and guaranteed uptime is essential to us.”
Our solution: Uptime-as-a-Service
KMDA uses Nucleus Uptime-as-a-Service. This means that they can count on managed cloud servers with maximal cloud security. The management, maintenance and permanent monitoring of the entire KMDA-infrastructure is fully taken care of by Nucleus. This implies maximal performance, security on all levels and 24/7 local support.
The result: maximal uptime & performance
In the past KMDA developed their websites together with different web builders, that included hosting in the contract. This had a couple of downsides: many different contracts, complex website management and different levels of performance. “When we made the switch to Nucleus, we didn’t need to worry about any of these things anymore”, states Kristof Van Bouwel. “All existing websites where transferred to a cloud environment, completely managed by Nucleus. We have uptime guarantees and get optimal performance, so we can focus on our core business. For us, Uptime-as-a-Service is a perfect concept!”
Entrepreneurs often have too little attention for IT security. Limited budgets, limited knowledge, counting on third parties… excuses are plentiful when things go wrong […]
We strongly believe that Uptime-as-a-Service is the future of hosting. An ever-growing number of customers join us in that belief. KMDA, the umbrella organization of the Antwerp Zoo and Planckendael, and Antum, a start-up from Mechelen, recently testified about their choice for Uptime-as-a-Service.
Uptime has become crucial in our “always on, always connected” society. I already wrote about the impact of downtime in an earlier blog post. But per permanent uptime, which is considered a given by end users, can have a serious impact on a company.
Do you know about the myth of 100% uptime and the conflict it creates between technical reality and customer expectations? Is downtime actually that bad? A surprising question for a company that claims to offer Uptime-as-a-Service? Not really. Let me explain why.
Online, you can find quite a few (high) figures on the financial impact of downtime. Nucleus has developed an online calculator, which allows you to calculate the costs of downtime for your own company.